User ManualBusiness SolutionsUser ManualThe Neutron SeriesDual BandWireless Managed Indoor Access PointEWS210AP | EWS310AP | EWS320AP | EWS36
10ThefollowingaretheMinimumSystemRequirementsinorderconguretheAccessPoint:• Computer with an Ethernet interface or wireless network ca
100Appendix
101Professional Installation Instruction1. Installation Personnel Thisproductisdesignedforspecicapplicationandneedstobeinstalledbyaqual
102Instructions D’installation Professionnelle1. Installation Ceproduitestdestineaunusagespeciqueetdoitetreinstalleparunpersonnelquali
103Federal Communication Commission Interference StatementThis equipment has been tested and found to comply with the limits for a Class B digital dev
104Industry Canada StatementThis device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1)
105Europe – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test
106This device is a 5GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA countries, except in France and
107Français [French] Par la présente [nom du fabricant] déclare que l’appareil [type d’appareil] est conforme aux exigences essentielles et aux autre
11Quick Reference GuideModelEWS210AP EWS310AP EWS320AP EWS360APRFRF: 2.4 GHz Frequency Band RF: 2.4 and 5 GHz Frequency BandRF: 2.4 and 5 GHz Frequenc
12Tx Power Control:Adjust transmit power by dBmConguration:Web-basedconguration(http)Firmware Upgrade: Via web browser, settings are reserved afte
13Auto Reboot: Reboot Access Point by minute, hour, day, or weekBackup and Restore: Save and restore settings through Web interfaceCLI: Supports Comma
14Physical InterfaceDimensions & WeightsEWS210APWidth: 6.36” Length: 6.36” Height: 1.64” Weight: 0.8 lbs.Dimensions & WeightsEWS310APWidth: 6.
15Dimensions & WeightsEWS320APWidth: 6.36” Length: 6.36” Height: 1.64” Weight: 0.8 lbs.EWS320AP - Front EWS360AP- FrontDimensions & WeightsEWS
16 1. Mesh LED* 2. 5 GHz LED 3. Power LED 4. 2.4 GHz LED5.Ethernet Port LED 6. Power LED 7. Reset Button: Press and hold for over 10 seconds
17CompatibilityYourNeutronSeriesWirelessAccessPointsupportsthefollowingNeutronSeriesEWSSwitchmodels*:EWS5912FP • 8-Port Layer 2 PoE+ Wir
18ApplicationsWirelessLAN(WLAN)productsareeasytoinstallandhighlyefcient.Thefollowinglistdescribessomeofthemanyapplicationsmadepo
19Chapter 2Connecting Your Access Point
2IMPORTANTTo install your Access Point please refer to the Quick Installation Guide included in the product packaging.
20InstallationThis section will guide you through the installation process. Placement of the Access Point is essential to maximize the its performance
21Connecting to the Neutron Series SwitchA) Connect the supplied Power Cord to the EWS Switch and plug the other end into an electrical outlet. Verify
22IP Address CongurationWindows XP, 7, 8A)Onceyourcomputerison,ensurethatyourTCP/IPissettoOn or Enabled. Open Network Connections and th
23B)Ifyourcomputerisalreadyonanetwork,ensurethatyouhavesetittoaStaticIPAddressontheinterface.Pleasellinthe IP address, Sub
24Apple Mac OS XA) Go to System Preferences (it can be opened in the Applications folder or by electing it in the Apple Menu).B) Select Network in the
25E) Enter an IP address that is different from the AP and Subnet mask, then click OK.Note: Ensure that the IP address and Subnet mask are on the sam
26Wireless Management Switch SetupA) Open a web browser on your computer. In the address bar of the web browser, enter 192.168.0.239 and press enter.B
27Device ManagementLocating Wireless Managed AP(s)A) Go to Device Management and select Access Points on the EWS Switch. All Managed AP(s) connected t
28General SettingsA) Enter the Device Name for the Access Point so that you can differentiate itself if you plan to use more than one AP.B) Enter the
29Wireless Radio SettingsAfterconguringtheGeneralSettingspage,youwillneedtoconguretheWirelessRadiosettings.Enterinformationpertaini
3Table of ContentsChapter 1 Product Overview... 5 Introduction...
30WLAN Settings 2.4/5 GHzNext,youwillneedtoconguretheWLANsettingsforeachband.ClickonanSSIDtoaccessBasic,Trafc,FastRoaming,and
31Adavnced SettingsNext,youwillneedtoconguretheAdvancedsettingsfortheAccessPoint.Pleaserefertopage51forBandSteering,66forFast
32Managing A Wireless Management SwitchForfurtherSwitchcongurations,clickonSwitchatthetopleftofthedashboard.RefertotheWirelessMana
33Managing Wireless Managed Access PointsThe Managed AP(s) that are successfully being managed will be listed under the Managed AP(s) list. Click on t
34Using the provided hardware, the EWS AP can be attached to a ceiling or wall. To attach the AP to a ceiling or wall using the mounting bracket: 1. A
35Attaching the AP to a ceiling using the provided T-Rail connectors:1. Attach the T-Rail connectors to the bottom cover of the AP using the provided
362. Line up the connected T-Rail connectors with an appropriately sized rail and press the unit onto the rail until it snaps into place.Note: To prot
37Chapter 3Conguration
38Thissectionwillshowyouhowtocongurethedeviceusingtheweb-basedcongurationinterface.Default SettingsPlease use your Ethernet port or wi
391.Openawebbrowser(InternetExplorer/Firefox/Safari)andentertheIPAddresshttp://192.168.1.1.Note: If you have changed the default LAN IP Ad
4Glossary... 93Appendix...
403. If successful, you will be logged in and see the EWS AP User Interface Menu.
41Chapter 4Overview
42The Overview section contains the following options:• Device Status• ConnectionsThe following sections describe these options.Device StatusThe LAN I
43TheWirelesssLANInformation2.4GHz/5GHzsectionshowswirelessinformationsuchasOperatingMode,Frequen-cy, and Channel. Since the EWS AP sup
44ConnectionsClicking the Connections link under the Device Status section displays the list of clients associated to the EWS AP’s 2.4GHz/5GHzbands
45Chapter5Network
46This page allows you to modify the device’s IP settings and the Spanning Tree settings. Enabling the Spanning Tree Protocol will prevent network loo
47IPv6 SettingsLink-Local AddressCheck this if you want to use a Link-Local Address. A Link-Local Address is a network address that is valid for commu
48Spanning Tree SettingsStatusEnables or disables the Spanning Tree Protocol feature. The Spanning Tree Protocol (STP) prevents loops from being forme
49PrioritySpeciesthePriorityNumber.Asmallernumberhasgreaterpriority.SaveClick Savetoconrmthechanges.
5Chapter 1Product Overview
50Chapter 6Wireless
51This page displays the current status of the Wireless settings for the AP.Wireless Settings Device NameEnter a name for the device. The name you typ
52Wireless ModeSupports802.11b/g/nmixedmodein2.4GHzand802.11ac/nmixedmodein5GHz.Channel HT ModeThedefaultchannelbandwidthis20/40MHz.
53ChannelSelect the channel appropriate for your country’s regulation.Transmit PowerSelect the transmit power for the radio. Increasing the power impr
542.4 GHz/5 GHz SSID ProleUnderWirelessSettings,youcanedittheSSIDproletotyourneeds.ClickEdit under the SSID you would like to make ch
55EnableCheckthisoptiontoenablethisproleforclientuse.SSIDSpeciestheSSIDnameforthecurrentprole.SecurityDisplaystheSecurityModeth
56Wireless SecurityTheWirelessSecuritysectionletsyouconguretheEWSAP’ssecuritymodes:WEP,WPA-PSK,WPA2-PSK,WPA-PSK Mixed, WPA-Enterprise,
57Key Length Selectthedesiredoptionandensurethewirelessclientsusethesamesetting.Yourchoicesare:64,128,and152-bit password lengths.D
58WPA-PSK/WPA2-PSK (Pre-Shared Key)EncryptionSelecttheWPA/WPA2encryptiontypeyouwouldliketouse.AvailableoptionsareBoth,TKIP(TemporalKey
59WPA/WPA2-EnterpriseEncryptionSelecttheWPA/WPA2encryptiontypeyouwouldliketouse.AvailableoptionsareBoth,TKIP(TemporalKeyIntegri-ty Pr
6The EnGenius Neutron series suite of Managed Indoor Access Points are enhanced -powered, long-range, Single or Dual Band concurrent Wireless 802
60Radius SecretEnter the secret required to connect to the Radius server.Radius AccountingEnables or disables the accounting feature.Radius Accounting
61Wireless MAC Filter The Wireless MAC Filter feature is used to allow or deny network access to wireless clients (computers, tablet PCs, NAS,smartp
62Trafc ShapingTrafcShapingregulatestheowofpacketsleavinganinterfacetodeliverimprovedQualityofService.Enable Trafc ShapingSelectto
63Guest Network The Guest Network feature allows administrators to grant Internet connectivity to visitors or guests while keeping other networked dev
64Hidden SSIDCheck this option to hide the SSID from broadcasting to discourage wireless users from connecting to a particular SSID. Client IsolationC
65Automatic DHCP Server Settings Starting IP AddressSpeciesthestartingIPaddressrangefortheGuestNetwork.Ending IP AddressSpeciestheending
66Fast Handover WithFastHandoverenabled,theAPwillsendadisassociationrequesttothewirelessclientandletitndanotherAPtohandoverand
67Management VLAN Settings This section allows you to assign a VLAN tag to packets. A VLAN is a group of computers on a network whose soft-warehasbe
68Chapter 7Management
69This page allows you to assign the Contact Details, Location, Community Name, and Trap Settings for Simple Net-work Management Protocol (SNMP). This
7Formorerobustneeds,theEWS360APoffersupto450Mbpson2.4GHzbandand1300Mbpsonthe5GHzfrequencybandforfasterletransfersandsmoo
70LocationSpeciesthelocationofthedevice.PortDisplays the port number in use for the device.Community Name (Read Only)Speciesthepasswordfort
71Auth ProtocolSelect the Authentication Protocol type: MD5 or SHA. MD5: Message-Digest algorithm, a 128-bit typically expressed in text format as a 3
72CLI/SSH SettingsMostuserswillcongurethedevicethroughthegraphicaluserinterface(GUI).However,forthosewhopreferanalternative method
73HTTPS SettingsHypertext Transfer Protocol Secure (HTTPS) is a communications protocol for secure communication over a computer network with especial
74Email AlertsThe Access Point will send email alerts when the AP’s settings have been changed for your convenience. StatusCheck to enable the Email A
75Date and Time Settings This page allows you to set the internal clock for the AP. To access the Date and Time settings, click Time Zone un-der the M
76Automatically Get Date and TimeEnter the IP address of an NTP server or use the default NTP server to have the internal clock set automatically. Tim
77Auto Reboot SettingsYoucanspecifyhowoftenyouwouldliketoreboottheAP.StatusEnables or disables the Auto Reboot feature.TimerSpeciesthet
78Wi-Fi SchedulerUse the Scheduler feature to reboot the AP or control the wireless availability of the AP on a routine basis. The Scheduler feature r
79StatusEnables or disables the Wi-Fi Scheduler feature.Wireless RadioSelect 2.4 GHz or 5 GHz to use the Wi-Fi Scheduler feature on that particular fr
8Key Features• AccessPointMode/MeshAPMode* (with Controller Interface) • Sectorized 3D Antenna (select models)• Dynamic Channel Optimizati
80This section allows you to analyze the connection quality of the AP and trace the routing table to a target in the network.Ping Test ParametersTarge
81Traceroute ParametersA Traceroute is a network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Int
82Speed Test ParametersTarget IP/Domain NameEnter an IP address or domain name you wish to run a Speed Test for. Time PeriodEnter the time in seconds
83LED ControlThissectionallowsyoutocontroltheLEDcontrolfunctionsfortheAP:PowerStatus,LAN,2.4GHzWLAN,and5GHzWLAN interface.Note:
84Device DiscoveryUnder Device Discovery, you can choose for the AP to automatically scan for local devices to connect to. Click Scan to begin the pro
85Chapter 8Maintenance
86This page allows you to change the EWS AP username and password. By default, the username is admin and the password is admin. The password can conta
87This page allows you to upgrade the Firmware of the EWS AP. Please visit www.engeniustech.com to see the most currentrmwareversionavailablefor
88Thispageallowsyoutosavecurrentsettingcongurationsforthedevice.Whenyousavethecongurations,youcanalsoreloadthesavedcongurati
89User SettingsBackup Settings as DefaultClick BackuptobackupanyuseraccountdefaultsettingsfortheAPtoalefolder.Restore to User DefaultCl
9Maximum data rates are based on IEEE 802.11 standards. Actual throughput and range may vary depending on distance between devices or trac and bandwi
90This page allows you to setup the System Log and local log functions of the AP. Click Log under Systems Manager to open up the System Log page.Syste
91In some circumstances, you may be required to force the device to reset. Click on Reboot the Device to reboot the AccessPoint.Ifanissuearisest
92To logout of your account, click Logout.Awarningwindowwillpopuptoconrmyourchoice.ClickOK to logout.Logout
93Glossary
946to46to4 allows IPv6 packets to be transmitted over an IPv4 network.ACLTheAccessControlListspecieswhichusersorprocessesaregrantedaccess
95DNSA Domain Name System is a hierarchical distributed naming system for computers, services, or any resource connected to the Internet or a private
96GUIGraphical User Interface. User environment that uses pictorial as well as textual representa-tions of the input and output of applications and th
97Mesh ModeMesh Networks are a network topology in which each node (called a mesh node) relays data for the network. All nodes cooperate in the distri
98RAMRandomAccessMemory.Agroupofmemorylocationsthatarenumericallyidentiedtoallowhigh speed access by a CPU. In random access, any memor
99VLANA Virtual Local Area network allows a network manager to logically segment a LAN into differ-ent broadcast domains. Since this is a logical segm
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